Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.

Important information about your visit to Banff Upper Hot Springs

Banff Upper Hot Springs reopened July 23, 2021.

Please be patient and kind to staff and other patrons. Please respect other patron’s personal space.

Violence, verbal and/or physical abuse:
  • will not be tolerated.
  • be polite and follow directions from Parks Canada staff
  • those who do not comply with site rules will be directed to leave.
  • failure to do so will result in the RCMP being called and may result in the closure of the facility.
What’s open (updated October 28, 2021)

Open: Radium Hot Springs (Kootenay National Park)

  • Open daily

Open: Banff Upper Hot Springs

  • 10 a.m. to 6 p.m. Daily
  • Last entry is 5 p.m. daily
What to expect:
Restriction Exemption Program
  • Visitors 12 and older who wish to enter the hot springs, including the café and gift shop need to show:
    • Government issued identification (patrons 18 and older)

    and one of:

    • Proof of full vaccination;
    • Documentation of a medical exemption; or
    • Proof of a privately-paid negative PCR or rapid test within 72-hours of service (tests from AHS or Alberta Precision Laboratories are not permitted).
  • Effective December 8, QR codes are the only accepted proof of vaccination for residents of Canada.
  • International travelers can present proof of vaccination from their home country.
  • To download your vaccination records visit Alberta’s MyHealth Records website or contact your provincial / territorial health authority.
  • Any visitor unable to comply with these requirements will be denied entry.
Masks
  • Wearing a mask is required in public indoor spaces including the lobby, dry hall and change rooms, for those 2 and older.
  • Masks are not effective when wet and should be stored in your locker while enjoying the hot springs.
Entry
  • is first come, first served.
  • Reservations and pre-booked tickets are not available.
  • Hours of operation may change due to staff shortages.
Capacity
  • Capacity limits may change to ensure a 1 lifeguard-to 75 patron ratio at all times.
Wait times
  • Will change throughout the day.
  • Dress for the weather and pack a metal or plastic water bottle for each member of your group.
  • During peak hours, you may have to wait outside without access to shade or shelter
  • Last entry is 5:00 p.m.
  • Those still in line will have to return on a different day.
Swimwear and towels
  • Swimsuit and towel rentals are available.
  • Towels are available for purchase.
  • you must wear appropriate swimwear while in the hot springs.
  • in addition to traditional North American swimwear, patrons may wear: long-sleeved shirt and pants, t-shirts and shorts or any other swimwear that allows them to feel comfortable whether for cultural, religious, personal preference, and/or medical / health reasons.
  • all swimwear must be different from the clothing the patron arrived in, freshly laundered and not impair the patron’s ability to swim and the lifeguard’s ability to perform a rescue in the event of an emergency.
  • Underwear on its own is not appropriate swimwear.
Food
  • Banff Upper Hot Springs café is open. Food may be consumed on the Upper Terrace Picnic Area or 2nd floor café
Gifts
  • The Outfitters Gift Shop has reopened on the main level of the bathhouse.
  • Swimsuits, towels, apparel and other souvenirs are available for purchase.
What’s closed (updated July 23, 2021)

Closed: Miette Hot Springs (Jasper National Park) for the season

Your safety when visiting

  • Smoking, vaping and consuming alcohol or intoxicating substances is prohibited on site and in the line. Those who appear intoxicated will be denied entry.
  • Consuming food on the pool deck and in the pool is prohibited.
  • Shower with soap prior to entering the pool.
  • The health and safety of Canadians, park visitors and Parks Canada team members is our top priority.
  • Follow all local and provincial pool regulations (PDF, 266KB) during your visit.
  • Plan ahead and follow all local regulations when visiting Banff National Park.

Stay informed