COVID-19 and your visit to Banff Upper Hot Springs
Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.
Important information about your visit to Banff Upper Hot Springs
Please be patient and kind to staff and other patrons.
Violence, verbal and/or physical abuse:
- will not be tolerated.
- be polite and follow directions from Parks Canada staff
- those who do not comply with site rules will be directed to leave.
- failure to do so will result in the RCMP being called and may result in the closure of the facility.
What’s open (updated May 6, 2022)
Open: Banff Upper Hot Springs
- 10 am to 8 pm Daily
- Last entry is 7:30 pm daily
What to expect:
- is first come, first served.
- Reservations and pre-booked tickets are not available.
- Hours of operation may change due to staff shortages.
- Capacity limits may change to ensure a 1 lifeguard-to 75 patron ratio at all times.
- Is the most reliable way to reach the Upper Hot Springs
- take route 1 Sulphur Mountain from the core area of town
- schedules, fees and route information
- Will change throughout the day.
- Dress for the weather and pack a metal or plastic water bottle for each member of your group.
- During peak hours, you may have to wait outside without access to shade or shelter
- Last entry is 5:00 p.m.
- Those still in line will have to return on a different day.
Swimwear and towels
- Swimsuit and towel rentals are available.
- Towels are available for purchase.
- you must wear appropriate swimwear while in the hot springs.
- in addition to traditional North American swimwear, patrons may wear: long-sleeved shirt and pants, t-shirts and shorts or any other swimwear that allows them to feel comfortable whether for cultural, religious, personal preference, and/or medical / health reasons.
- all swimwear must be different from the clothing the patron arrived in, freshly laundered and not impair the patron’s ability to swim and the lifeguard’s ability to perform a rescue in the event of an emergency.
- Underwear on its own is not appropriate swimwear.
- Banff Upper Hot Springs café is open. Food may be consumed on the Upper Terrace Picnic Area or 2nd floor café
- The Outfitters Gift Shop has reopened on the main level of the bathhouse.
- Swimsuits, towels, apparel and other souvenirs are available for purchase.
What’s closed (May 6, 2022)
Your safety when visiting
- Smoking, vaping and consuming alcohol or intoxicating substances is prohibited on site and in the line. Those who appear intoxicated will be denied entry.
- Consuming food on the pool deck and in the pool is prohibited.
- Shower with soap prior to entering the pool.
- The health and safety of Canadians, park visitors and Parks Canada team members is our top priority.
- Follow all local and provincial pool regulations (PDF, 266KB) during your visit.
- Plan ahead and follow all local regulations when visiting Banff National Park.