Parking is limited at the Lake Louise Lakeshore and Moraine Lake. Parking lots are full by sunrise in peak season, between May and October. Planning ahead is key. Park your car in the Town of Banff and ride Roam transit from Banff to Lake Louise and Moraine Lake or reserve a seat on a Parks Canada shuttle in advance to visit the Lake Louise Lakeshore or Moraine Lake and leave your car at the at the Park and Ride. Make the most of your visit to Banff National Park by using shuttles and transit.

Shuttle reservations have been postponed from the original April 1 opening in light of travel restrictions and closures related to COVID-19. Parks Canada is not taking reservations at this time. We look forward to sharing information as it is available

For information on transit services offered from the Town of Banff to Johnston Canyon and Lake Minnewanka, visit Getting around Banff or Roam Transit.

Transit routes and schedules

Roam Transit: Service between Banff and Lake Louise area
Banff to Lake Louise Lakeshore: Daily service

Roam Route 8X
Banff to Lake Louise Lakeshore via Lake Louise Village
Daily year round service.

 

For more information on schedules and fares, visit Roam Transit

Parks Canada Shuttles

Parks Canada shuttles in the Lake Louise area have been temporarily suspended in light of COVID-19. Parks Canada is not taking reservations at this time. We look forward to sharing information as it is available

BanffNow: Real time information

BanffNow provides up to date real time information to visitors for services and attractions including availability of parking, major traffic events, suggestions on places to visit and more. Plan ahead, stay informed and get the most out of your next trip to Banff National Park.

Frequently asked questions

Parks Canada shuttles have been temporarily suspended in light of COVID-19. Parks Canada is not taking reservations at this time. We look forward to sharing information as it is available.

  • When can I make my reservation?

    Parks Canada shuttles to Lake Louise will run between May 15 and October 12, 2020, and to Moraine Lake from May 22 to October 12, 2020. Reservations for shuttles to Lake Louise Lakeshore and Moraine Lake are available starting in 2020.

    Demand for reservations is expected to be high, so booking a reservation far in advance is recommended. Walk-up seat sales are not permitted, visitors will be redirected to the Lake Louise Visitor Centre where there will be staff and a kiosk set up to help visitors make a reservation. If seats are available, reservations can be made the day of, up to four hours before the scheduled departure.

  • When are reservations required?

    Reservations for seats on the Parks Canada shuttles to Lake Louise Lakeshore and Moraine Lake shuttles will be required for the entire operating season of mid-May to mid-October. All reservations will originate at the Park and Ride, located 6 km east of Lake Louise Village. Shuttles will go to either Lake Louise or Moraine Lake, based on the primary selected reservation. The Lake Connector will take visitors with a reservation between Lake Louise Lakeshore and Moraine Lake, if desired, at no additional cost. The Park and Ride connector will loop visitors between Lake Louise Village, the Lake Louise Campground, and the Park and Ride.

    1. Lake Louise Lakeshore: Parks Canada shuttle – Reservations required
      • May 15 to October 12, 2020
      • Departs 8 am to 6:30 pm, every 15 minutes from Park and Ride
    2. Moraine Lake: Parks Canada shuttle – Reservations required
      • May 22 to October 12, 2020
      • Departs 8 am to 5pm, every 15 minutes from Park and Ride
      • June 22 to September 20, every 30 minutes from 6 am to 8 am
    3. Lake Connector: Parks Canada shuttle – Reservation holders only with a shuttle originating from the Park and Ride , but no need to reserve for specific time.
      • May 22 to October 12, 2020
      • Travels between Lake Louise Lakeshore and Moraine Lake, 9 am to 6 pm, every 30 minutes
  • How do I make a shuttle reservation?

    Similar to making a camping reservation, making a shuttle reservation is fast and easy. You can make reservations online or by phone beginning in 2020.

    Call 1-877-RESERVE (1-877-737-3783), outside of North America 1-519-826-5391, or Reserve online!

    You will be asked to chose your destination (either Lake Louise Lakeshore or Moraine Lake). Upon reaching either Lake Louise Lakeshore or Moraine Lake, reservation holders can ride the Lake Connector route at no extra cost. The return trip to the Park and Ride is covered in the reservation.

  • Where are the locations to catch the shuttles?

    All Parks Canada shuttles to Lake Louise and Moraine Lake originate at the Lake Louise Park and Ride lot, located 6 km east of Lake Louise Village. Proof of reservation is required to enter the Park and Ride to ensure parking space availability for reservation holders.

    More information on shuttle locations and all transit in Banff National Park.

  • Can I cancel a reservation?

    A full refund of the shuttle fare, excluding the reservation fee of $6 (online reservations) or $8.50 (telephone reservations) will be provided for cancellations made at least 6 hours in advance of the reservation time. A $6 cancellation fee also applies. Cancellations are permitted less than 6 hours before shuttle departure however no refund will be issued. No changes to reservation are permitted.

  • Can I resell my shuttle reservation ticket to someone else?

    No, reservations are non-transferable.

  • Are the shuttles accessible?

    Parks Canada staff can assist those with mobility issues, however the shuttles are not wheelchair accessible. Accessible parking stalls are available at both Lake Louise Lakeshore and Moraine Lake. Clearly display your blue, accessible parking pass to the traffic attendants for access to these sites, if availability permits.

  • Can I bring my pet?

    No. Pets are not permitted on shuttles. You are welcome to visit the national parks with your pet, provided they remain on a leash and with you at all times. If you wish to visit with your pet, we recommend arriving early or late to find a parking spot. Please do not leave pets tied up or in vehicles unattended. Unattended pets may be impounded.

  • Can I bring my bike?

    No. Shuttles cannot accommodate bikes at this time. Biking is permitted on the Tramline, Great Divide, and Moraine Lake Highline trails only. Road cycling is permitted on Lake Louise Drive and Moraine Lake Road. Road riders are advised to share the road with care.

  • Does the Moraine Lake shuttle stop at Paradise Valley trailhead?

    No. If you wish to hike into Paradise Valley or ride the Moraine Lake Highline Trail from Paradise Valley trailhead to Moraine Lake, we recommend you arrive before sunrise to secure parking. Parking space is not guaranteed.

  • What happens if I miss the last shuttle?

    Taxi services are available and will be happy to assist you.