Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.

Important information about your visit to the Cave and Basin National Historic Site

To ensure the safety of visitors, residents and staff, Parks Canada is taking a phased approach to restoring access to the national historic site. In doing so, physical distancing for the public remains a critical requirement. While some of the restrictions and closures implemented in the site to date as a result of Covid-19 have been lifted, others will remain in effect.

What’s open (updated March 2022)

Visitors will be able to access the following services and facilities:

  • The Cave and Basin National Historic Site
  • Cave access
  • 4 screen HD movie about the evolution of Parks Canada
  • Touch based displays and games
  • Xplorer Program and Parka booklets
  • Thermal Water Basin
  • Banff Springs Snail Viewing
  • Displays
  • The Upper Boardwalk, Lower Boardwalk, and Marsh viewing platform
  • Day-use areas, including outdoor spaces, and picnic areas
  • Enemy Aliens, Prisoners of War: Canada's First World War Internment Operations, 1914-20 public history exhibit
  • Public toilets
  • Interpretive programs
  • Welcome building and gift shop

What’s closed (updated March 2022)

Due to COVID-19 safety considerations, the following services and facilities are NOT available at this time:

  • Guided tours

Your safety when visiting

Before you arrive
  • Prepare for varied weather conditions as there may be an outdoor line-up for entry.
Upon arrival
  • Follow signage to entrance.
  • Contactless payment is preferred for ticket purchases. Cash continues to be accepted.
  • Bring your Discovery Pass and present it for complimentary admission.
Health and safety
  • The Cave and Basin National Historic Site has increased cleaning of our facilities.
  • All staff complete a health self-assessment daily before coming on site and have been trained on COVID-19 measures to prevent the spread.
  • Hand sanitization stations are available around the site. Frequent sanitization is encouraged.

 This is an evolving situation. For more information visit the Public Health Agency of Canada Coronavirus disease page, and the Alberta Health Services Coronavirus disease page, Town of Banff Coronavirus disease page.

Stay informed