Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.


Important information about your visit to the Cave and Basin National Historic Site

To ensure the safety of visitors, residents and staff, Parks Canada is taking a phased approach to restoring access to the national historic site. In doing so, physical distancing for the public remains a critical requirement. While some of the restrictions and closures implemented in the site to date as a result of Covid-19 have been lifted, others will remain in effect.

Due to the confined nature of the space, access to the Cave is temporarily suspended.  However, there are still many things to see and do at this national historic site including enjoying the iconic historic building, bubbling thermal waters, audio visual exhibits and a temporary exhibit on Climate Change. Wearing a mask is mandatory for entry into the site. Visitors are asked to plan ahead by checking this website before they travel to find out what is open, what they can expect and how to prepare for their visit.


What’s open (updated June 2021)

Visitors will be able to access the following services and facilities:

  • The Cave and Basin National Historic Site
  • 4 screen HD film about the evolution of Parks Canada
  • Thermal Water Basin
  • Banff Springs Snail Viewing
  • Displays
  • The Upper Boardwalk, Lower Boardwalk, and Marsh viewing platform
  • Day-use areas, including outdoor spaces, and picnic areas
  • Enemy Aliens, Prisoners of War: Canada's First World War Internment Operations, 1914-20 public history exhibit
  • Public toilets
  • Interpretive programs
  • Welcome building and gift shop

What’s closed (updated June 2021)

Due to COVID-19 safety considerations, the following services and facilities are NOT available at this time:

  • Access to the Cave is temporarily suspended.
  • Guided tours
  • Interactive and touch based displays and games.
  • Thermal Water Pass sales have been suspended due to Banff Upper Hot Springs closure.

Your safety when visiting

  • Wearing a non-medical mask or cloth face covering is recommended for your visit at Cave and Basin National Historic Site.
  • Keep a healthy space of 2 metres between you and others.
  • Come prepared with your own “COVID-kit” including hand sanitizer, masks for everyone in your group, water and snacks.
Before you arrive
Prepare for varied weather conditions as there may be an outdoor line-up for entry.
Upon arrival
  • Follow signage to entrance.
  • Contactless payment is preferred for ticket purchases. Cash continues to be accepted.
  • Bring your Discovery Pass and present it for complimentary admission.
Health and safety
  • Occupancy of site will be capped at 100 persons on site including staff.
  • The Cave and Basin National Historic Site has increased cleaning of our facilities.
  • All staff complete a health self-assessment daily before coming on site and have been trained on COVID-19 measures to prevent the spread.
  • Visitors are expected to follow physical distancing protocols and wear a mask while on site to respect fellow visitors and staff.
  • Hand sanitization stations are available around the site. Frequent sanitization is encouraged.

 This is an evolving situation. For more information visit the Public Health Agency of Canada Coronavirus disease page, the Alberta Health Services Coronavirus disease page, Town of Banff Coronavirus disease page and the Town of Banff Temporary Mask Bylaw page


Stay informed