Table of contents


Introduction

The Privacy Act protects the privacy of individuals with respect to personal information about themselves held by a government institution and provides individuals with a right of access to that information.

This report has been prepared and will be tabled in Parliament in accordance with Section 72 of the Privacy Act. The information contained in this report pertains to the administration of the Privacy Act within the Parks Canada Agency.

The Parks Canada Agency’s mandate is to protect and present nationally significant examples of Canada’s natural and cultural heritage and to foster public understanding, appreciation and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations. The Agency is responsible for operations under multiple pieces of federal legislation and protects approximately 450 000 km2 of Canada’s terrestrial, marine and freshwater ecosystems. It is the steward of 47 national parks, one national urban park, four national marine conservation areas and 171 national historic sites, including nine heritage canals. The Agency is highly decentralized with team members located across the country and often in remote areas.

Organizational structure

Parks Canada’s Access to Information and Privacy Office is comprised of six (6) full-time employees. Internal policies and procedures have been developed in order to meet its obligations in compliance with the Privacy Act, regulations and Treasury Board policies, and those continue to be improved on a regular basis.

Parks Canada did not enter in any service agreements under section 73.1 of the Privacy Act during the reporting period.

Delegation order

Arrêté sur la délégation en vertu de la Loi sur l'accès à l'information et de la Loi sur la protection des renseignements personnels

Access to Information Act and Privacy Act Delegation Order

En vertu de l'article 73 de la Loi sur l'accès à l'information et de l'article 73 de la Loi sur la protection des renseignements personnels, le directeur général de l'Agence Parcs Canada délègue aux titulaires de postes mentionnés à l'annexe ci-après, ainsi qu'aux personnes occupant à titre intérimaire les-dits postes, les attributions dont il est, en qualité de responsable de l'Agence Parcs Canada, désigné par le Décret sur la désignation des responsables d'institutions fédérales (Loi sur la protection des renseignements personnels), investi par les articles de ces lois mentionnés en regard de chaque poste. Le présent arrêté sur la délégation remplace et annule tout arrêté sur la délégation pris précédemment.

The Chief Executive Officer of the Parks Canada Agency, pursuant to section 73 of the Access to Information Act and the section 73 of the Privacy Act and his capacity as the head of the Parks Canada Agency designated by the Access to Information Act Heads of the Government Institutions Designation Order, hereby designates the persons holding the positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers and functions pursuant to the provisions of the aforementioned Acts set out in the schedule below opposite each position. This Delegation Order replaces any delegation order made previously.

Daté, à la Ville de Gatineau, ce 26e jour de mars 2016
Dated, at the City of Gatineau, this 26th day of March, 2016

L'original a été signé par Ron Hallman
Président et Directeur général, Agence Parcs Canada
 /

Original signed by Ron Hallman
President & Chief Executive Officer, Parks Canada Agency

Annexe / Schedule

Poste / Position

Loi sur l'accès à l'information et règlements / Access to information Act and Regulations

Loi sur la protection des renseignements personnels et règlements / Privacy Act and Regulations

Vice-Président, Direction générale des relations externes et de l'expérience du visiteur / Vice-President, External Relations and Visitor Experience Directorate

Autorité absolue / Full authority

Autorité absolue / Full authority

Gestionnaire, Bureau de l'Accès à l'information et à la protection des renseignements personnels (AIPRP) / Manager, Access to Information and Privacy (ATIP) Office

Autorité absolue / Full authority

Autorité absolue / Full authority

Analyste principal (PM-05) / Senior analyst (PM-05)

Sections 7 and 9 of the Access to Information Act

Sections 14 and 15 of the Privacy Act

Highlights of the statistical report

The following report presents an overview of activities carried out within the Agency during the reporting period of April 1, 2019 to March 31, 2020. The Statistical Report (Appendix A) contains detailed statistics on the information requests processed under the Privacy Act.

Fourteen (14) personal information requests were received under the Privacy Act. Two (2) requests were carried over during the reporting period under review.

Three (3) requests were fully disclosed, eight (8) requests resulted in the partial disclosure of the records. Two (2) requests had no records in response to them and two (2) requests were abandoned.

Time limitations

All requests were processed within legislated timelines.

Consultations received from other institutions and organizations

The Agency received one (1) consultation request under the Privacy Act. No consultations were carried forward from the previous reporting period and no consultations were carried forward to the next reporting period.

Impact of Covid-19 and mitigation measures

Due to the COVID-19 pandemic, Parks Canada experienced some challenges during the reporting period. Parks Canada employees along with the ATIP office teleworked with limited capacity. Special measures were taken to respond to requests as per Treasury Board Secretariat guidelines and requesters were informed that there could be delays due to the pandemic. No requests were affected by COVID-19 for the reporting period.

Formal/information interface

The Agency provides the public with information on an informal basis. Information is provided only when the Agency is satisfied that the information requested concerns the individual making the request or where at least one of the conditions outlined in subsection 8(2) of the Act is met.

In addition to the above, Parks Canada’s ATIP Office also reviews human resources investigation reports and provides strategic advice on human resource issues.

Training and awareness

Facilitating efficient and transparent access to information and personal information for Canadians is a priority for Parks Canada.

Four (4) sessions were given to Agency employees across Canada in 2019-2020. In total, thirty- seven (37) employees attended these sessions.

To ensure that all employees of the Agency are aware of the legislation and their obligations, general awareness sessions are also given periodically to provide basic information on the provisions of the Privacy Act. Furthermore, there is a comprehensive section on Access to Information and Privacy on the Parks Canada’s Intranet site that is available to all employees.

Policies, guidelines, procedures and initiatives

During the reporting period, the ATIP Office was continuously ensuring that its policies and procedures for processing requests made pursuant to the Access to Information Act were up to date and that adjustments were made to areas where the need for improvement was identified.

Complaints, investigations and audits

One (1) complaint was filed with the Office of the Privacy Commissioner of Canada during the reporting period under review. There have been no audits or investigations.

Monitoring compliance

The Agency monitors the time required to process personal information requests. When the need for improvements are identified, internal processes are adjusted. No requests for correction of personal information were received during the reporting period.

Privacy breaches

There was one (1) material privacy breach reported to the Office of the Privacy Commissioner and to the Information and Privacy Policy Division, Treasury Board of Canada Secretariat during this period. The Office of the Privacy Commissioner decided not to pursue the matter and closed the file following their review and assessment of the incident.

Privacy impact assessments

Between April 1, 2019 and March 31, 2020, seven (7) privacy impact assessments were still underway and are scheduled to be completed in the future.

Public interest disclosures

There were no disclosures of personal information made pursuant to 8(2)(m) of the Privacy Act during the reporting period.

Appendix A : Statistical report on the Privacy Act (April 1, 2019 to March 31, 2020)

Part 1: Requests under the Privacy Act

1.1 Number of requests

Number of requests
Number of requests
Received during reporting period 14
Outstanding from previous reporting period 2
Total 16
Closed during reporting period 15
Carried over to next reporting period 1

Part 2: Requests closed during the reporting period

2.1 Disposition and completion time

Disposition and completion time
Disposition of requests Completion time
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 1 2 0 0 0 0 0 3
Disclosed in part 1 4 3 0 0 0 0 8
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
No records exist 1 1 0 0 0 0 0 2
Request abandoned 2 0 0 0 0 0 0 2
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 5 7 3 0 0 0 0 15

2.2 Exemptions

Exemptions
Section Number of Requests
18(2) 0
19(1) a) 0
19(1) b) 0
19(1) c) 0
19(1) d) 0
19(1) e) 0
19(1) f) 0
20 0
21 0
22(1) a)(i) 0
22(1) a)(ii) 0
22(1) a)(iii) 0
22(1) b) 1
22(1) c) 0
22(2) 0
22.1 1
22.2 0
22.3 0
23 a) 0
23 b) 0
24 a) 0
24 b) 0
25 0
26 7
27 1
27.1 0
28 0

2.3 Exclusions

Exclusions
Section Number of requests
69(1)(a) 0
69(1)(b) 0
69.1 0
70(1) 0
70(1)(a) 0
70(1)(b) 0
70(1)(c) 0
70(1)(d) 0
70(1)(e) 0
70(1)(f) 0
70.1 0

2.4 Format of information released

Paper Electronic Other

4

7

0

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Relevant pages processed and disclosed
Number of Pages Processed Number of Pages Disclosed Number of Requests

19029

2917

13

2.5.2 Relevant pages processed and disclosed by size of requests
Relevant pages processed and disclosed by size of requests
Disposition Less than 100 pages processed 101-500 pages processed 501–1,000 pages processed 1,001–5,000 pages processed More than 5,000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 2 37 1 240 0 0 0 0 0 0
Disclosed in part 2 79 2 652 0 0 3 1270 1 639
All exempted 0 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 2 0 0 0 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 6 116 3 892 0 0 3 1270 1 639
2.5.3 Other complexities
Other complexities
Disposition Consultation required Assessment of fees Legal advice sought Other Total
All disclosed 0 0 0 0 0
Disclosed in part 0 0 0 0 0
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0
Total 0 0 0 0 0

2.6 Closed requests

2.6.1 Number of requests closed within legislated timelines

 

Requests closed within legislated timelines

Number of requests closed within legislated timelines

15

Percentage of requests closed within legislated timelines (%)

100

2.7 Deemed refusals

2.7.1 Reasons for not meeting legislated timelines

Number of Requests Closed Past the Legislated Timelines

Principal reason

Interference with Operations / Workload

External Consultation

Internal Consultation

Other

0

0

0

0

0

2.7.2 Requests closed beyond legislated timelines (including any extension taken)

Requests closed beyond legislated timelines
Number of Requests Past Legislated Timeline Where No Extension Was Taken Number of Requests Past Legislated Timelines Where an Extension Was Taken Total
1 to 15 days 0 0 0
16 to 30 days 0 0 0
31 to 60 days 0 0 0
61 to 120 days 0 0 0
121 to 180 days 0 0 0
181 to 365 days 0 0 0
More than 365 days 0 0 0
Total 0 0 0

2.8 Requests for translation

Requests for translation
Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Disclosures Under Subsections 8(2) and 8(5)

Disclosures Under Subsections 8(2) and 8(5)
Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
0 0 0 0

Part 4: Requests for Correction of Personal Information and Notations

Requests for Correction of Personal Information and Notations
Disposition for correction requests received Number
Notations attached 0
Requests for correction accepted 0
Total 0

Part 5: Extensions

5.1 Reasons for extensions and disposition of requests

Reasons for extensions and disposition of requests
Number of requests where an extension was taken 15(a)(i) Interference with operations 15 (a)(ii) Consultation 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section (Section 70) External Internal
3 0 3 0 0 0 0 0 0

5.2 Length of extensions

5.2 Length of extensions
Length of extensions 15(a)(i) Interference with operations 15 (a)(ii) Consultation 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section (Section 70) External Internal
1 to 15 days 0 0 0 0 0 0 0 0
16 to 30 days 0 3 0 0 0 0 0 0
31 days or greater 0 0 0 0 0 0 0 0
Total 0 3 0 0 0 0 0 0

Part 6: Consultations Received From Other Institutions and Organizations

6.1 Consultations received from other Government of Canada institutions and organizations

Consultations received from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 1 6 0 0
Outstanding from the previous reporting period 0 0 0 0
Total 1 6 0 0
Closed during the reporting period 1 6 0 0
Pending at the end of the reporting period 0 0 0 0

6.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 0 0 0 0 0 0 0 0
Disclose in part 1 0 0 0 0 0 0 1
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 1 0 0 0 0 0 0 1

6.3 Recommendations and completion time for consultations received from other organizations

Recommendations and completion time for consultations received from other organizations
Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
All disclosed 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Part 7: Completion time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services

Requests with Legal Services
Number of days Fewer than 100 pages processed 101–500 pages processed 501–1,000
pages processed
1,001–5,000
pages processed
More than 5,000
pages processed
Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

7.2 Requests with Privy Council Office

Requests with Privy Council Office
Number of days Fewer than 100 pages processed 101–500 pages processed 501–1,000
pages processed
1,001–5,000
pages processed
More than 5,000
pages processed
Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed Number of
requests
Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 8: Complaints and Investigations Notices Received

Complaints and Investigations
Section 31 Section 33 Section 35 Court action Total
0 0 0 0 0

Part 9: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIB)

9.1 Privacy Impact Assessments
Number of PIA(s) completed

0

9.2 Personal Information Banks
Personal Information Banks Active Created Terminated Modified
  0 0 0 0

Section 10: Material Privacy Breaches

Number of material privacy breaches reported to TBS 1
Number of material privacy breaches reported to OPC 1

Section 11: Resources Related to the Privacy Act

11.1 Costs
Expenditures Amount
Salaries $83 584
Overtime $0
Goods and Services $0

Professional services contracts

$0 

-

Other

$0

Total $83 584
11.2 Human Resources
Resources Person Years Dedicated to Privacy Activities

Full-time employees

1.00

Part-time and casual employees

0.00

Regional staff

0.00

Consultants and agency personnel

0.00

Students

0.00

Total

1.00