PARKS CANADA AGENCY
Term/ Employment Opportunity
VISITOR EXPERIENCE PRODUCT DEVELOPMENT OFFICER IV, PM-04
June 2013 to June 2014
Salary: $60,623 - $65,507 per year (under review)
Heritage Programs - Banff Field Unit
Summary of duties: Coordinates and provides advice and leadership for the development of visitor experience opportunities at natural and cultural heritage places managed by Parks Canada.
Location: Banff, Alberta
Open to: Persons working or residing within a radius of 1500 KM of Banff, Alberta within Canada
Parks Canada Agency considers applications from all individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Closing date: Applications must be received on or before 4:00 p.m. May 30, 2013
*Quote selection process number 13-PKS-BNP-OC-094
Screening Criteria: Applicants will be screened against the following criteria and must clearly indicate they meet those established criteria. Failure to do so may result in your being screened out.
Language: English Essential
Education: Graduation with a degree from a recognized university with specialization in marketing, tourism, recreation, leisure or museum studies, or other discipline relevant to the position and/or an acceptable combination of education, training and experience relevant to this position.
Experience In:
- Analysis, identification, development, coordination and evaluation of visitor experience opportunities;
- Identifying target market and audience needs and matching them to visitor experience opportunities;
- Collaborating with staff, partners, tourism organizations and stakeholders in the context of visitor experience product development;
- Providing advice and guidance to senior managers and staff;
- Preparing project plans and implementing programs;
- Coordinating, planning, designing and communicating Visitor Experience related products including non-personal media.
Note:
Only candidates who clearly demonstrate they meet the screening requirements of the position will be assessed through the rating process. The screening board cannot make assumptions about your experience. It is important that candidates clearly demonstrate to what degree they meet the above experience elements, giving examples for each element. Please see the Statement of Qualifications for more details.
Conditions of employment:
- Successful completion and maintenance of enhanced reliability security clearance
- Possession and maintenance of a valid Driver’s Licence
Operational Requirements:
- Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required;
- Willingness to travel regularly (training, workshops), including overnight, off site and/or weekends;
- Willingness to wear a Parks Canada uniform when required.
Important Information:
- If selected for an interview, candidates will be responsible for their own travel costs to the interview.
- Living accommodations may not be provided
Contact person for further information: Susan Kennard, Heritage Programs Manager
Phone: 403-762-1461 e-mail: susan.kennard@pc.gc.ca
How to apply: Please forward your application (resume, covering letter, references and proof of education) quoting the selection process number: 13-PKS-BNP-OC-094 to Banff.HR@pc.gc.ca or Fax Number: 403-762-1506
The results of this process may also be used to staff similar terms and/or assignment positions. We thank all candidates who apply however, only those selected for further consideration will be contacted.
Career site: For further career information on working for Parks Canada or on living in Banff please visit our Career site at: www.pc.gc.ca/mpcareers
Parks Canada is committed to Employment Equity and building strength through diversity. We welcome applications from all qualified candidates and encourage members of the designated groups to apply and to self-identify.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Public Service Staff Relations Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
STATEMENT OF QUALIFICATIONS
PARKS CANADA AGENCY
Term employment/acting assignment/assignment
VISITOR EXPERIENCE PRODUCT DEVELOPMENT OFFICER IV, PM-04
Banff Field Unit
Screening Criteria:
Applicants will be screened against the following criteria and must clearly indicate they meet those established criteria. Failure to do so may result in your being screened out.
Language: English Essential
Education: Graduation with a degree from a recognized university with specialization in marketing, tourism, recreation, leisure or museum studies, or other discipline relevant to the position and/or an acceptable combination of education, training and experience relevant to this position.
Experience In:
- Analysis, identification, development, coordination and evaluation of visitor experience opportunities;
- Identifying target market and audience needs and matching them to visitor experience opportunities;
- Collaborating with staff, partners, tourism organizations and stakeholders in the context of visitor experience product development;
- Providing advice and guidance to senior managers and staff;
- Preparing project plans and implementing programs;
- Coordinating, planning, designing and communicating Visitor Experience related products including non-personal media.
Rating criteria:
Candidates who meet the screening criteria will be rated against the criteria below and may also be rated against experience.
Knowledge of:
- Parks Canada Agency and its mandate, strategic directions, legislation and policies;
- Principles, theories, practices, tools and techniques associated with the analysis and evaluation of visitor experience opportunities;
- Current and emerging trends that relate to the development and delivery of recreational activities, special events, interpretive products and programs, accommodations, trails, visitor experience services and facilities;
- Techniques used to analyze and apply social science information and evaluate visitor experience opportunities.
Ability to:
- Analyze issues and opportunities and develop creative solutions;
- Prepare plans and budgets, manage contracted initiatives and reporting processes;
- Organize and maintain peer networks, client relationships, partner and other collaborative arrangements;
- Communicate effectively both orally and in writing;
- Appropriately represent the Parks Canada Agency within the tourism industry and with community partners;
- Coordinate and design Visitor Experience support material including non-personal media products
Personal Suitability (Leadership Attributes):
- Personally connects with people
- Takes responsibility
- Makes things happen
- Exercises sound judgment
- Strives for excellence
Conditions of employment:
- Obtain and maintain Reliability security clearance
- Possession and maintenance of a valid Driver’s Licence
Operational Requirements :
- Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required;
- Willingness to travel regularly (training, workshops), including overnight, off site and/or weekends;
- Willingness to wear a Parks Canada uniform when required.
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