Canadian Rockies Hot Springs Alternative Service Delivery
Privatization FAQs
Q: What is Parks Canada doing with the operation of the hot springs?
A: Parks Canada has announced that it will invite private sector proposals to take over operation of the Canadian Rockies Hot Springs.
Q: What facilities are affected by this decision?
A: The Canadian Rockies Hot Springs include the Banff Upper Hot Springs (Banff National Park), Radium Hot Springs (Kootenay National Park) and Miette Hot Springs (Jasper National Park).
Q: Why is Parks Canada making this change?
A: The private sector is better positioned to operate these major commercial facilities and has the necessary flexibility to respond to the demands of the tourism market. These changes will allow Parks Canada to focus on delivering its core mandate to protect and present Canada’s treasured protected places.
Q: When will the change occur?
A: Following the competitive selection process and lease negotiations, a hand-over of operations is expected to be completed as early as May 2013.
Q: When will the change occur?
A: A hand-over of operations will occur following the competitive selection process and lease negotiations.
Q: When will Parks Canada go out with the request for proposals regarding private sector operations of the Canadian Rockies Hot Springs?
A: Parks Canada is in the process of completing some of the work required to proceed with the request for proposals. We need to take the time to do it right. We anticipate that a request for proposals will be issued in early 2013.
Q: Will I still be able to visit the hot springs?
A: Yes. Parks Canada will continue to operate the hot springs as usual until they transition to private sector operation. In addition, Parks Canada will ensure these facilities are maintained for public use and enjoyment in the future.
Q: Who will operate the hot springs?
A: The successful operator will be determined following a request for proposals and competitive tendering process.
Q: Will entry fees change?
A: The business operator will be responsible for setting user fees. Parks Canada is confident that any private sector operator will continue to offer fees that are competitive and comparable to other visitor attractions.
Q: Will the heritage nature of the buildings be protected?
A: Yes. We are only moving to private sector operation of the hot springs. Parks Canada will ensure lease provisions include requirements to protect the heritage values of the facilities and to present these values to the public.
Q: As a business operator, how can I get more information on submitting a proposal?
A: In the coming months, Parks Canada will initiate a request for proposals and competitive tendering process. For information regarding the request for proposals, businesses are invited to contact Caroline Marion at 403-522-1205 or by email at caroline.marion@pc.gc.ca.