Mountain National Parks Careers

Interpretation Officer II - PM 02

Type of Employment – Term
(Various lengths of duration for anticipated vacancies)
Lake Louise, Yoho & Kootenay Field Unit –
Field, British-Columbia or Lake Louise, Alberta
Wage: From $54,543 to $58,764 per year

Summary of Duties: Plans, adapts, develops and delivers interpretive presentations, programs and activities to provide visitors of the park, historic site or marine conservation area with opportunities to discover, appreciate, learn about and enjoy the place and its natural and/or cultural resources and understand their significance to Canada.

Area of Consideration: Persons who work or reside within a 200 km radius of Lake Louise, Alberta

Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit.

Quote Selection Process Number: 2014-PKS-LLYK-RM-034

Submit your application by email to:

Closing Date: Applications must be received on or before April 2, 2014

Your application should clearly demonstrate that you meet all the requirements for the position and must include: 

  • your résumé; 
  • your cover letter demonstrating clearly how you meet the requirements of the position; 
  • indicating your preferred official language for correspondence and assessment;

Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience factors listed in the Statement of Qualifications (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter.

Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see below), may result in the rejection of your application.

Normally, applicants will not be solicited for incomplete or possible missing information.

General Enquiries:

Kristy Putnam,
A/ Interpretation Coordinator V
Lake Louise, Yoho & Kootenay Field Unit
250-343-6105 or


Language Requirement: 

  • English Essential or Bilingual - (- - B /- - B)


  • A minimum of 2 years of post-secondary education or acceptable combination of education, training, experience or traditional knowledge relevant to position. 
  • Acceptable combination of education, training and experience: 
    • A secondary school diploma or PSC approved alternatives; AND 
    • Successful completion of a minimum of three (3) courses relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Aboriginal elders or group that may include but are not limited to courses in heritage interpretation, communications, public speaking, performing arts); AND 
    • A minimum of 12 months experience working in the fields of education, interpretation, and/or outreach-communications.


  • Experience in the delivery of interpretive programs to a wide range of audiences using a variety of presentation techniques; 
  • Experience in the development of cultural and/or natural heritage programs; 
  • Experience in supervision, coaching and/or mentoring.


  • Knowledge of Parks Canada and its mandate, policies and strategic direction; 
  • Knowledge of interpretive theory and techniques such as storytelling, demonstration, theatre programs or guided walks; 
  • Knowledge of the role of interpretation relevant to delivering Parks Canada’s mandate; 
  • General knowledge of Canada’s natural and/or cultural heritage; 
  • Knowledge of natural and cultural heritage specific to Banff, Yoho & Kootenay National Parks.


  • Adaptability - Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups (proficiency level 4: Adapts plans and goals); 
  • Analytical Thinking - Analyzing and synthesizing information to understand issues, identify options, and support sound decision making (proficiency level 3: Analyses complex situations); 
  • Client Focus - Providing service excellence to internal and/or external client (proficiency level 4: Provides advice on complex issues); 
  • Continuous Learning - Identifying and addressing learning and developmental needs to enhance own performance (proficiency level 3: Implements a self-directed development plan); 
  • Creativity and Innovation - Generating viable, new approaches and solutions (proficiency level 3: Identifies new approaches); 
  • Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise (proficiency level 3: Addresses imminent issues/opportunities); 
  • Managing resources – Manages resources (time, financial, human, physical and information resources) to achieve planned goals (proficiency level 2: Monitors the use of resources); 
  • Partnering – Seeking and building alliances that further the organization’s objectives (proficiency level 2: Implements partnerships); 
  • Teamwork - Working collaboratively with others to achieve organizational goals (proficiency level 4: Coaches others/resolves conflicts); 
  • Communication through Interpretation - Listening to others and communicating articulately to inform, influence and involve (proficiency level 4: Communicates complex messages); 
  • Developing Others - Fostering employee development by providing a supportive learning environment (proficiency level 3: Ensures ongoing learning).

Personal Suitability / Leadership Attributes: 

  • Personally connects with people; 
  • Communicates effectively.

Conditions of Employment 

  • Obtain and maintain Reliability status; 
  • Possession and maintenance of a valid Class 5 Driver’s License (Class L, N or other graduated license will not be accepted).

Operational Requirements 

  • Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays; 
  • Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements; 
  • Work and/or travel in varied terrains, weather conditions, isolated locations and by various means of transportation; 
  • Stand/walk/hike for prolonged periods; 
  • Carry up to 25 kg (55lb) backpacks and/or heavy audio-visual equipment or props; 
  • Work from various work locations.


Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid. Please contact Suzy Whitty, A/ Human Resources Manager, if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their cover letter.

The Public Service of Canada is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

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