Emergency Assistance

An emergency situation
An emergency situation © Parks Canada

If you find yourself in an emergency situation there are several ways you can request help. We recommended calling for help in the following order: 

(Depending on how VHF radio repeaters are functioning and satellite service you may have to try one or several options before reaching someone).

Canadian Coast Guard
  • Marine VHF Channel 16. Stay on the channel for an answer. If you don’t get a response in 15 to 20 seconds try again.
  • By satellite phone (24-hour service): 1-250-363-2333.
Parks Canada
  • By satellite phone (24-hour service): 1-780-852-3100.
  • Note that Parks Canada staff monitor VHF Channel 16. They are contacted by the Coast Guard to assist with emergency situations, if in the vicinity.
Haida Gwaii Watchmen
  • Marine VHF Channel 6, within line-of-sight of Watchmen villages.

Note: Radio reception can be unreliable and there is no cell phone coverage in Gwaii Haanas. If your radio is not receiving a signal, try moving to a different, preferably higher, location. In an emergency situation you can use an EPIRB device or PLB. If you do not have a radio, use international distress signals like flares, fire and smoke signals, to draw attention to yourself.

More details on emergency procedures can be found in our Visitor Guide distributed at the Gwaii Haanas orientation.