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Service Standard for the Issuance of Parks Canada Agency Business Licences in National Parks (excluding guides and outfitters)

Service Standard

Successful applicants will receive their business licence or a reason for its refusal within 15 working days of receipt of the application and all documents required.

In the following cases, the time limit for responding to business licence applicants will be within 15 working days of the date of the review by the responsible park management board or committee, or the decision of the Agency, or upon completion of additional required processes :

  • A park establishment agreement or an impact benefit plan requires review by a Park Management Board or Committee;
  • A park establishment agreement or an impact benefit plan contains right of first priority procedures for Aboriginal groups associated with the park;
  • An Act of Parliament or a land claim agreement requires a decision to be made before a licence is issued or refused, for example the Canadian Environmental Assessment Act, 2012 and the Species at Risk Act.

Performance target

The target for achieving this standard is set at 90 per cent.

Performance information

Service performance will be reported annually beginning in
June 2015.

Applying for a Business Licence

National Parks of Canada Business Licence Application (not applicable to guides and outfitters) information@pc.gc.ca

Service feedback

For more information or to make a complaint about the service provided, please contact:

Your local national park Superintendant; or
1-888-773-8888 or information@pc.gc.ca to be directed to your local national park Superintendant.

National Parks of Canada Business Licence Application

Anyone wishing to operate a business within a national park in Canada is required to apply to Parks Canada for a Business Licence with the following exceptions:

  • Businesses operating exclusively within the Town of Banff must obtain a licence from the Town of Banff. Businesses operating in Banff National Park both within and outside the Town of Banff must obtain a licence from both Parks Canada and the Town of Banff.
  • Businesses operating exclusively within the Municipality of Jasper must obtain a licence from the Municipality of Jasper. Businesses involving discretionary land use may require Parks Canada approval as part of the Municipal licensing process. Businesses operating in Jasper National Park both within and outside the Municipality of Jasper must obtain a licence from both Parks Canada and the Municipality of Jasper.

The National Parks of Canada Business Licence Regulations defines a "business" as "any trade, industry, employment, occupation, activity or special event carried on in a park for profit, gain, fund raising or commercial promotion, and includes an undertaking carried on in a park by a charitable organization, or by an organization or individual on a non-profit basis".

A separate Business Licence process is required for guiding/outfitting licences. For guiding/outfitting licences, please contact your local national park directly or via 1-888-773-8888 or information@pc.gc.ca to be directed to your local national park.

Business Licence Application Process

Step 1 - If you are a business operator wishing to conduct business within a national park, you require a Business Licence. An application form for a Business Licence can be obtained by contacting your local national park office or via 1-888-773-8888 or information@pc.gc.ca.

Step 2 - Complete the application form and return it to Parks Canada. Applications may be sent electronically, by fax, by mail or delivered in person. Additional information that may be required includes:

  • A brief written description of the business and the area of operation;
  • A copy of the business' certificate of incorporation or business registration;
  • For contractors, a copy of the applicant's journeyman certificate, or other documentations, relevant to the applicant's ability to carry on the proposed business activity;
  • For businesses operating from a leasehold for which they are not the lessee, a valid sub-lease agreement or written permission from the head lessee permitting them to offer their services;
  • Other information or documentation based on the type of business.

Step 3 - Parks Canada will issue a Business Licence or provide a rationale for its refusal of the application. The Superintendent may request that the applicant make changes to their application that may result in the application being approved.

Step 4 - Following the issuance of a Business Licence, the applicant must inform Parks Canada, in writing, of any of the following changes:

  • Transfer to another owner (a new Business Licence application must be completed by the new owner);
  • Change of business name or location;
  • Change to the nature of the business.

Business Licence Conditions

Parks Canada Business Licences are valid for one year from April 1st to March 31st of the following year, except in Gwaii Haanas National Park Reserve and Haïda Heritage Site, where licences expire at the end of the calendar year. The Superintendent may impose conditions on a Business Licence. These may include details about the business' hours of operation, equipment requirements, or health, safety and environmental protection requirements. The Superintendent may also impose conditions that are necessary for the protection, control and management of the natural or cultural resources of the park or to avoid interference with visitor experience or use by Aboriginal groups that have recognized rights or interests associated with the park.

Business Licence Fees

Annual Business Licence fees vary by type of business, and range from $3.90 - $294.40. Business Licence fees for the sale of alcohol are based on a percentage of the gross value purchased annually. Use this link to find the fee applicable to your business. Fees may be paid in cash, by credit card or cheque (payable to the Receiver General for Canada).

Business Licence Suspension

The Superintendent may suspend or revoke a Business Licence. Reasons that may result in the suspension of a Business Licence include, but are not limited to:

  • Failure to comply with the terms and conditions of the Business Licence;
  • Violation of the Canada National Parks Act or the National Parks of Canada Businesses Regulations;
  • Activities carried out by the Business Licence holder which pose a serious threat to the safety of clients, park staff, or other park visitors; or
  • Activities carried out by the Business Licence holder that create unacceptable impacts on the park's natural or cultural resources, or interfere with visitor experience or use by Aboriginal groups that have recognized rights or interests associated with the park.